Civic Centre Access Restrictions
VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work will start shortly at the front entrance to the building. From next week (w/c 6th February)
A to Z of services: Environmental Enforcement
Environmental Enforcement: Outline
The Neighbourhood Action Team is responsible for the following environmental enforcement issues:
- Flytipping (dumped rubbish)
- Graffiti
- Dogs (dog fouling issues)
- Illegal Signs
- Flyposting
- Cars/Vehicles (abandoned/untaxed)
- Bins (back street enforcement)
- Abandoned Shopping Trolleys
- Surveillance
- Litter (fixed penalty notices)
The team also deals with highways related issues such as mud on roads, damage to grass verges and problems with skips.
Online Services
- Abandoned, Untaxed or Nuisance Vehicles
- Drug Related Litter - Report Form
- Fly Posting - Report Form
- Graffiti - Report Form
- Dog Waste Bin - Empty
- Litter Bin - New Bin
- Street Cleansing
- Dog Waste Bin - New bin
- Lost Dog Report Form
- Found or Stray Dog Report Form
- Lost Dog Report Form
- Found or Stray Dog Report Form
- Fly-Tipping Report
Common Questions
- How and where can I make a surety payment?
- How can I get my vehicle back?
- How do I get my surety payment back?
- How do I know if Hartlepool Council has impounded my vehicle?
- What are the release fees?
- What are the storage fees?
- What if I don't want my vehicle back?
- What is surety?
- What will happen to my vehicle once Hartlepool Borough Council has removed it due to not displaying a valid tax disc?
- Where can I get more information on car tax rules?
- What if I can not produce the required documents?
- Can I get a yellow sharps box for needles from the Council?
- Do you have a special collection for diabetic needles?
- How do you dispose of the needles?
- Do you provide special cleansing for leaves?
- How often are roads mechanically swept?
- How long will you take to come out to an abandoned vehicle?
- I have found some pills and foil. Will you attend or should I contact the police?
- I think I saw a needle, but I'm not sure. Could someone go out and have a look?
- A litter bin has slipped down the lamppost, can you come out and re-secure it?
- A litter bin is full of rubbish, can you call out and empty it?
- Can litter bins be placed along school routes?
- Can we increase the number of times the litter bins are emptied?
- The litter bin is not big enough for the amount of litter generated in the area, can I have a larger bin or extra bins installed?
- Litter bin has been burnt out - can you remove it and replace with a new one?
- How often are litter bins emptied?
- Are the main roads in the town cleansed more often than others?
- How often are streets cleaned?
- My front street is badly littered. Will someone come out today to clean it up?
- Who is responsible for dog bins?
- Do you have a call-out service to collect needles out of hours?
- Is there a charge for collecting discarded needles and is there anywhere you won't go?
- Do you call out and collect discarded syringes?
- How do I report an abandoned vehicle?
- Do I have to pay to get my dog back?
- The Dog Warden has picked up my dog, how do I get it back?
- What happens to dogs that are collected by the dog warden?
- I would like to provide a home for a stray dog, what shall I do?
- I have found/seen a stray dog, what shall I do?
- Can we have a No Tipping sign put up and cameras to monitor the situation, as this is a regular tipping site?
- Do you prosecute for fly tipping?
- Does putting black bags out constitute as fly tipping?
- There is rubbish dumped in an empty property, will the Council remove it?
- We've had rubbish dumped on our land, will the Council remove it and will there be a charge?
- What is the response time after fly tipping is reported?
- Can I stay anonymous when reporting fly tipping?
- Are harmful chemicals used to remove graffiti?
- How long will it be before the work is carried out?
- Someone has scrawled graffiti on my property, which is privately owned. Will the Council clean it off?
- What is the penalty when someone is caught spraying graffiti or flyposting?
- Does the Council remove flyposting?
- What is the penalty when someone is caught spraying graffiti or flyposting?
Further Information
Contact: Hartlepool Connect - Report It
Email: customer.service@hartlepool.gov.uk
Telephone: 01429 523333 (Calls may be recorded for training and quality purposes)
Civic Centre, Victoria Road, Hartlepool, TS24 8AY
