Hartlepool Borough Council
Civic Centre Access Restrictions

VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works

Civic Centre Access Restrictions.

A to Z of services: Communicating with your Council

Communicating with your Council: Outline

To ensure that the people of Hartlepool get the best in terms of services and support, the Council has developed a framework to ensure that communication is open and effective.

There are 3 key themes that the framework addresses:

  • How the Council communicates internally with councillors and employees;
  • How the Council communicates locally, regionally and nationally;
  • How the Council communicates with partner organisations.

Communicating With Your Council comprises four strategies that are overlapping in content and each strategy has its own Action Plan. These are:

  • Corporate Communications
  • Corporate Customer Service
  • Corporate Consultation
  • Corporate Complaints & Comments

See more information about Communicating with your Council

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