Hartlepool Borough Council

A to Z of services: Rogue Traders

Rogue Traders: Outline


Many Traders are genuine and honest but there are unfortunately some who set out to mislead and con innocent victims.

Many of these incidents happen following a 'cold-call' which often catches homeowners 'off-guard'.

There are specific rules regarding contracts for goods and services which result from an unsolicited visit. Therefore if you feel that you have been a victim of any of the following scenario's then please contact Hartlepool Trading Standards as soon as possible.

  • Shoddy roofing work (fascias, guttering, tiling etc)
  • Poor gardening services
  • Bogus charity collections
  • Horrendous household renovations

Please be aware that time is of the essence. The sooner we are made aware the more likely we will be able to help you.

For further advice please see our main Dealing with Doorstep Callers pages or telephone 01429 523362.


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