VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works
A to Z of services: Bus Shelters
Bus Shelters: Outline
At present, there are over 600 bus stops in the Borough of Hartlepool. The Council has responsibility for 150 bus shelters, 75 of which are provided and maintained under a commercial contract with Adshel for advertising purposes.
Bus stops need to be clearly visible, well designed and maintained with clear service information.
If you need to report damage to a shelter, please telephone Hartlepool Connect on 01429 523333.
Common Questions
- When and where can I travel with my bus pass?
- Where do I get a bus pass from?
- What happens if I lose my bus pass?
- Are there different types of Smart Card?
- If my bus pass doesn't work, will I still be able to travel?
- So Smart Ticketing will record trips using ENCTS passes, but what about everyone else?
- What happens with pre 9.30am journeys made using ENCTS passes?
- What is a Smart Card?
- Why am I still getting a paper ticket?
- Will all buses have smart ticketing systems?
- What other advantages will Smart Cards have?
- What do I do if my pass doesn't work in the reader?
- Who is eligible for a free bus pass?
Further Information
Contact: Hartlepool Connect - Report It
Email: customer.service@hartlepool.gov.uk
Telephone: 01429 523333 (Calls may be recorded for training and quality purposes)
Civic Centre, Victoria Road, Hartlepool, TS24 8AY
