A to Z of services: Multi Link Team

The Multi-Link is a joint team with Hartlepool Primary Care Trust and North Tees and Hartlepool NHS Trust, providing rehabilitation, recuperation and time-limited therapeutic support for people needing timely discharge from Hospital or alternatives to unnecessary hospital or nursing / residential care admission.

They provide support and assistance to enable people to maintain their independence within their own home, or to assist in your discharge from surrounding hospitals or care homes, permanent residential or nursing home care.

The team will give you advice on how to cope with your illness or disability, or provide you with appliances, equipment or telecare technologies to help you do things more easily. You will all be following a written care plan, which alters as you improve.

Each person's progress is different and it is difficult to predict how long recovery may take. Each service is for a set period, but you may require ongoing or alternative support.

After assessment by a member of the team, your needs are discussed with you and you will be offered the most suitable choice of care support. Once you are happy, you will be given a copy of your care plan.

Some people will not need any further help following rehabilitation, but some might need to have a different programme of rehabilitation, or long-term services to help them stay in their own homes. If ongoing help is needed, a Care Manager will arrange this for you.

Understandably, some of our service users who still need some long-term support can feel disappointed to find that the carers who provided their rehabilitation service cannot provide this. Unfortunately, these are specially trained, staff who only provide rehabilitation, not longer term support.

More information including contact numbers can be found in the leaflet 'Multi Link Team, Information for Patients and Carers'. 

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