Hartlepool Borough Council

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Civic Centre Access Restrictions

VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work will start shortly at the front entrance to the building. From next week (w/c 6th February)

Civic Centre Access Restrictions.

Adult social care

Get in touch

If you think that you would like assistance from adult social care, you can contact us by:

These numbers and email address are manned in office hours only.  For out-of-hours telephone numbers please see our full contact details.

Hartlepool Now

Visit www.hartlepoolnow.co.uk to find out about alternatives to social care available in your community.

Social care in Hartlepool

 The Duty team is the first point of contact for social care services in Hartlepool. The team is based in the Civic Centre on Victoria Road.

If you do not want or are not sure if you need social care, Hartlepool's Centre for Independent Living offers advice, information, advocacy and practical help for those living with a disability. You can find out more about the Centre by visiting its webpage.


View social care in Hartlepool in a larger map

If you think someone is being abused

If you are worried about someone and think they may be at risk, find out more about adult abuse or talk to us on 01429 523872.

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Our services

Two people using sign language. Credit www.careimages.com

Complaints and compliments

Download a complaints form or send us your comments.

Two women talking. Credit www.careimages.com

Policies and procedures

For social care professionals or those with an interest in social care.

Men playing chess. Credit www.careimages.com

Supporting People

Find out more about what Supporting People is.


Moving Forward Together

Moving Forward Together sets out our vision for adult social care in Hartlepool for the next three years.

Read the draft document and/or take part in the consultation.

Health information

For health advice or to find health services in Hartlepool, visit the NHS Choices website (external link).

National Careline

The National Careline is a not-for-profit company offering information about care and support for older people, their carers and their families.