Hartlepool Borough Council

Apply for it


You can now apply online for a range of services provided by Hartlepool Borough Council.

We also welcome any compliments or suggestions you might wish to send us.



Alternatively you can contact one of our Customer representatives during office hours.

Monday to Thursday 8:30am till 5:00pm

Friday  8:30am till 4:30pm

Not open during bank holidays

To speak to a customer service assistant please call 01429 523331 or you can email us using: customer.service@hartlepool.gov.uk

Search for a planning application

Use the Public Access Portal to view Hartlepool Borough Council's planning applications online.

Make your planning application online

You can apply online by using the Planning Portal to submit new planning applications.

Pay your Council Tax by direct debit

Direct debit is the easiest way to pay your Council Tax you can download the form and apply for this service.

Apply for a job with us (External Link)

You can search our latest vacancies here and apply online, all of our external vacancies are advertised via North East Jobs; this link takes you directly to their site.

Help with refuse collection for people with mobility difficulties

If you are unable to place your bins by the kerbside for collection you can apply for assistance on line.