Civic Centre Access Restrictions
VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works
Adult Social Care factsheets
Download copies of our range of adult social care public information.
- Factsheet 01 - How to contact us
(PDF)- Size: 160.99 KB
- Estimated download time: (56k = 24 secs)
- Factsheet 02 - What we do
- (PDF)
- Size: 125.52 KB
- Estimated download time: (56k = 19 secs)
- Factsheet 03 - Getting help from us
- (PDF)
- Size: 128.53 KB
- Estimated download time: (56k = 19 secs)
- Factsheet 05 - Comments and compliments
- (PDF)
- Size: 397.36 KB
- Estimated download time: (56k = 59 secs)
- Factsheet 06 - Concerns and complaints
- (PDF)
- Size: 392.94 KB
- Estimated download time: (56k = 58 secs)
- Factsheet 07 - Fair Access to Care Services
- (PDF)
- Size: 143.97 KB
- Estimated download time: (56k = 22 secs)
- Factsheet 08 - Disabled Facilities Grants
- (PDF)
- Size: 158.88 KB
- Estimated download time: (56k = 24 secs)
- Factsheet 17 - Keeping adults safe from harm and abuse
- (PDF)
- Size: 153.43 KB
- Estimated download time: (56k = 23 secs)
- Factsheet 18 - Telecare
- (PDF)
- Size: 157.91 KB
- Estimated download time: (56k = 24 secs)
- Factsheet 21 - Direct payments
- (PDF)
- Size: 153.1 KB
- Estimated download time: (56k = 23 secs)
- Factsheet 29 - Self‐directed support, personal budgets, individual budgets and direct payments
- (PDF)
- Size: 141.43 KB
- Estimated download time: (56k = 21 secs)
- Factsheet 30 - What does my occupational therapist do?
- (PDF)
- Size: 126.2 KB
- Estimated download time: (56k = 19 secs)
- Factsheet 32 - What does the Duty team do?
- (PDF)
- Size: 127.53 KB
- Estimated download time: (56k = 19 secs)
- Factsheet 33 - What does my social worker/social care officer do?
- (PDF)
- Size: 128.21 KB
- Estimated download time: (56k = 19 secs)
- Factsheet 35 - Reablement
- (PDF)
- Size: 173.24 KB
- Estimated download time: (56k = 26 secs)
- Booklet 02 - Hartlepool Centre for Independent Living
- (PDF)
- Size: 946 KB
- Estimated download time: (56k = 2 mins 20 secs)
- Booklet 03 - Extra Care and Care Homes in Hartlepool
- (PDF)
- Size: 1.96 MB
- Estimated download time: (56k = 4 mins 54 secs)
- Booklet 04 - Service User Experience Sampling
- (PDF)
- Size: 253.46 KB
- Estimated download time: (56k = 38 secs)
- Booklet 05 - Skills for People
- (PDF)
- Size: 1012.07 KB
- Estimated download time: (56k = 2 mins 29 secs)
- Booklet 06 - Carers' Emergency Respite Care Scheme (CERCS)
- (PDF)
- Size: 398.62 KB
- Estimated download time: (56k = 59 secs)
- Factsheet X1 - How to complain about a care home or care in your home
- (PDF)
- Size: 466.23 KB
- Estimated download time: (56k = 1 mins 9 secs)
- Factsheet X2 - The Social Care Record Guarantee
- (PDF)
- Size: 111.78 KB
- Estimated download time: (56k = 17 secs)
- Factsheet X3 - Safeguarding Vulnerable Adults in Teesside
- (PDF)
- Size: 676.77 KB
- Estimated download time: (56k = 1 mins 41 secs)
- Factsheet X4 - Paying for Long Term Care
- (PDF)
- Size: 310.56 KB
- Estimated download time: (56k = 46 secs)
Contact us
Email: customer.service@hartlepool.gov.uk
Telephone: 01429 266522
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