VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works
Frequently Asked Questions: Abandoned vehicles
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Abandoned vehicles FAQs
Q: How do I know if Hartlepool Council has impounded my vehicle?
Q: How can I get my vehicle back?
Q: What if I can not produce the required documents?
Q: What if I don't want my vehicle back?
Surety is like a deposit. If you don't/can't produce a tax disc you'll need to pay a surety as well as the applicable release and storage fees in order to get your vehicle back.
The cost of the surety payment is dependant on the type of vehicle:
- Cars and motorcycles £160
- Buses, recovery, haulage and goods vehicles £330
- Exceptional loads, including lorries £700
You'll get the surety payment back when you tax your vehicle and produce a valid tax disc within 14 days of making the surety payment.
If you fail to produce a tax disc within two weeks you'll lose the surety payment and your vehicle could be removed again.
Q: How and where can I make a surety payment?
Contact us
Email: customer.service@hartlepool.gov.uk
Telephone: 01429 266522
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