Hartlepool Borough Council

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Civic Centre Access Restrictions

VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works

Civic Centre Access Restrictions.

Frequently Asked Questions: Abandoned vehicles

Click a question to reveal the answer.

Abandoned vehicles FAQs

Q: How do I know if Hartlepool Council has impounded my vehicle?

Q: What will happen to my vehicle once Hartlepool Borough Council has removed it due to not displaying a valid tax disc?

Q: How can I get my vehicle back?

Q: What if I can not produce the required documents?

Q: What if I don't want my vehicle back?

Q: What is surety?

Q: How and where can I make a surety payment?

Answer:

Surety payments should be paid at the same time as release fees.

Payment should be made at the Civic Centre cash desk.

Prior to making the payment at the cash desk, you should visit our service desk to have your documentation verified.

Payments can be made either by cash or credit/debit card.  Cheques ARE NOT ACCEPTED.

Please note, Hartlepool Borough Council is UNABLE to accept the following credit/debit cards:

  • American Express
  • Visa Electron
  • Solo

Q: How do I get my surety payment back?

Q: What are the release fees?

Q: What are the storage fees?

Q: Where can I get more information on car tax rules?

Do you have a Question?

If there is anything you would like to ask us, about our services, our work or how we can help you, then click the button below.

Contact us

Telephone: 01429 266522

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