VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works
Frequently Asked Questions: Public transport
Click a question to reveal the answer.
Public transport FAQs
Q: Who is eligible for a free bus pass?
Q: Where do I get a bus pass from?
Q: What happens if I lose my bus pass?
Q: When and where can I travel with my bus pass?
Q: Are there different types of Smart Card?
Q: If my bus pass doesn't work, will I still be able to travel?
Q: Why am I still getting a paper ticket?
Q: What happens with pre 9.30am journeys made using ENCTS passes?
Q: What other advantages will Smart Cards have?
Q: So Smart Ticketing will record trips using ENCTS passes, but what about everyone else?
Contact us
Email: customer.service@hartlepool.gov.uk
Telephone: 01429 266522
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