Hartlepool Borough Council

Frequently Asked Questions: Recycling, rubbish and waste

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Recycling, rubbish and waste FAQs

Q: Will my bin smell or attract maggots and flies?

Q: What if I don't have room in my bin for all of the additional waste?

Q: Why haven’t they taken my extra black bags?

Q: Where do I leave my wheelie bin?

Q: What should I do with my garden waste?

Q: My bin is not big enough?

Q: Do you offer help with presenting refuse and recycling containers for collection?

Q: What do you collect?

Q: Where can I recycle?

Q: How do I start recycling?

Q: What time does the household waste recycling centre (HWRC) open?

Q: When is recycling collected?

Q: How do I start composting?


Hartlepool Borough Council offers householders subsidised home composting bins and composting accessories for sale at http://www.teesvalley.getcomposting.com/.

For information and advice about home composting visit Recycle Now's home composting website.

Q: How many household items can you collect?

Q: How soon can I have a bulky waste collection?

Q: What items do you take?

Q: Can I leave it outside?

Q: Do I have to remove the bottle tops from the plastic bottles I wish to recycle?

Q: What can be done about neighbours filling wheeled bins belonging to unoccupied premises and then not putting them out for collection?

Q: Shops are using litter bins for their rubbish, what can be done?

Q: Someone has left black bags in the back lane, can you send someone out to clean them away?

Q: Someone has dumped black bags at the side of my property, will the bin men take them away?

Q: There is rubbish all over the back lane caused by someone turning over the bins and rummaging through the rubbish. What can be done about it?

Q: Is the bulky waste collection service available to local businesses?

Q: How do I arrange a bulky waste collection?

Q: Why should I use the Trade Waste service?

Q: How can I pay for my Trade Waste collection?

Q: Who do I contact about the Trade Waste scheme?

Q: My Trade Waste hasn't been collected, what do I do?

Q: What can be recycled in the grey bin?

Q: What can be disposed of in the brown bin?

Q: What can be disposed of in the green bin?

Q: What can be recycled in the blue box?

Q: Do I need to wash and squash my recycling?

Q: Can polystyrene be disposed of in the grey recycling bin?

Q: Can broken toys or plastic garden furniture be disposed of in the grey recycling bin?

Q: Do the brown bin collections take place all year?

Q: How much waste is recycled in Hartlepool?

Q: What happens to my recycling after collection?

Q: I have additional waste that I can't fit in my green bin, what should I do?

Q: How do I get a bin?

Q: Can I request for my bin(s) to be cleaned?

Q: There is waste/mess in my neighbour's garden. Can anything be done about this?

Q: Does Hartlepool support the real nappies scheme?

Q: Can I request a water butt/compost bin?

Q: Will the green bin and Brown bin be collected by the same lorry?

Q: Will the Grey Bin and the Blue Box be collected by the same lorry?

Q: What time / days do the refuse collection teams work?

Q: Can/should I bag my recycling before placing it in the grey bin?

Q: Which plastics can I recycle?

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