From 1st April 2013 Council Tax Benefit will be abolished and replaced by Local Council Tax Support (LCTS)
Frequently Asked Questions: Street care and cleaning
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Street care and cleaning FAQs
Q: My front street is badly littered. Will someone come out today to clean it up?
Q: How often are streets cleaned?
Q: Who is responsible for dog bins?
Q: How often are litter bins emptied?
Q: Are the main roads in the town cleansed more often than others?
Q: How often are roads mechanically swept?
Q: Do you provide special cleansing for leaves?
Q: Litter bin has been burnt out - can you remove it and replace with a new one?
Q: A litter bin is full of rubbish, can you call out and empty it?
Contact Hartlepool Connect on 01429 523333 and consideration will be given to your request.
Q: A litter bin has slipped down the lamppost, can you come out and re-secure it?
Q: Can litter bins be placed along school routes?
Q: Can we increase the number of times the litter bins are emptied?
Q: Do you call out and collect discarded syringes?
Q: Do you have a special collection for diabetic needles?
Q: Can I get a yellow sharps box for needles from the Council?
Q: How do you dispose of the needles?
Q: Is there a charge for collecting discarded needles and is there anywhere you won't go?
Q: I have found some pills and foil. Will you attend or should I contact the police?
Q: Do you have a call-out service to collect needles out of hours?
Q: I think I saw a needle, but I'm not sure. Could someone go out and have a look?
Q: How do I report an abandoned vehicle?
Q: How long will you take to come out to an abandoned vehicle?
Contact us
Email: customer.service@hartlepool.gov.uk
Telephone: 01429 266522
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