Hartlepool Borough Council

Frequently Asked Questions

Q: How do I book a journey?


Due to the popularity of our services you should consider booking at least two days in advance before the date of travel. For example, you would need to book on a Monday if you want to travel on Wednesday, or book on Thursday if you want to travel on the following Monday.

A quick phone call will do this, and the booking line is open from 8:30am to 12.00pm Monday to Friday. The number to book a journey or to find out further information regarding the service is 01429 523855.

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If there is anything you would like to ask us, about our services, our work or how we can help you, then click the button below.

Contact us

Telephone: 01429 266522

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