Hartlepool Borough Council
Civic Centre Access Restrictions

VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works

Civic Centre Access Restrictions.

Frequently Asked Questions

Q: How do I know if Hartlepool Council has impounded my vehicle?

Answer:

You can confirm if your vehicle has been impounded by Hartlepool Borough Council by contacting Hartlepool Connect using one of the following contact methods:

Telephone: 01429 523333

In person: Civic Centre, Victoria Road, Hartlepool TS24 8AY

Email: customer.service@hartlepool.gov.uk

Opening hours for Hartlepool Connect are currently:

Monday - Thursday 8.30 am to 5.00 pm
Friday 8.30 am to 4.30 pm

Outside of Hartlepool Connect's opening hours, Hartlepool Police can be contacted for confirmation.

If you make yourself known as the owner of the vehicle during or prior to the removal of your vehicle, you will be issued with an information card which explains the re-claim process and release fees.

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Telephone: 01429 266522

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