VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works
Frequently Asked Questions
Q: Who do I contact for consumer advice?
Hartlepool Borough Council's Trading Standards Team is responsible for enforcing criminal legislation, as opposed to civil legislation.
The Trading Standards Team therefore deals with issues such as unsafe goods, counterfeiting and underage sales.
Should you have a civil problem, i.e. relating to faulty goods or poor services received, you will need to obtain consumer advice. If you are a Hartlepool resident then please contact either:
Consumer Direct on 08454 04 05 06
Contact us
Email: customer.service@hartlepool.gov.uk
Telephone: 01429 266522
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