Hartlepool Borough Council

Trade Waste FAQs

Trade Waste Frequently Asked Questions

Here are some frequently asked questions about our trade waste services.

If you would like any more information please contact us on 01429 523333 or email waste.management@hartlepool.gov.uk.

How do I get a quote?

Contact us on 01429 523333 to discuss your requirements.


How much does the service cost?

The cost of the trade waste service varies depending on how many bins you need and how many collections you require per week. Please contact us to discuss your requirements and get a tailor made quote.

Don't forget that our quote is all inclusive and VAT free. 


Are there any additional costs that we need to bear in mind when signing up to a trade waste agreement with the council?

No, your quote is all inclusive, meaning that the price you see is the price you pay. Your quote includes the following:

  • provision of the trade waste/recycling bins
  • regular and frequent collections based on your needs
  • waste transfer notes as required
  • waste and recycling assessment to identify areas where waste can be minimised and even potential savings from recycling 

Do you offer a trade recycling service?

Yes we do. Currently we offer cardboard recycling for businesses.

Please contact us for more information. 


I run a small business, can I take out a trade waste contract with Hartlepool Council or do you only work with large companies?

We work with all kinds and sizes of businesses. Contact us to discuss your requirements and find out if a trade waste agreement with us is right for your business. 


Do you only deal with public sector organisations?

No, we work with all types of private and public organisations. 


Can you work with my business to identify our waste management priorities? 

As part of your trade waste agreement we will visit your business to help you carry out a free waste and recycling assessment. This will identify areas where waste can be reduced and how you can recycle more of your waste. For further information please contact us.


Do you offer advice on reducing waste/recycling more?

Our sales team can offer advice on waste reduction and recycling over the phone. Please contact us for more information.

More general recycling information for businesses can be found on the Recycle Now partners website. You will need to register to use the site but this is free and only takes a couple of minutes.


We are having a clear out can we book an extra collection?

Yes, we can do extra collections please contact us for a quote.


We have some bulky items to dispose of, can you collect them?

Yes we offer bulky waste collections for businesses. Please contact us for a quote. 


Are there any materials that you can't collect?

Unfortunately we are unable to collect the following:

  • Cooking oil
  • Paint

If you are unsure please contact us for advice.


I would like some resources to remind staff about recycling/waste minimisation, can you help?

The Recycle Now partners website has a variety of resources that can be downloaded for free for businesses. These include posters to put up around the workplace, a business resource efficiency pack and a guide to carrying out your own waste audit. 


Contact us

Telephone: 01429 266522

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