Civic Centre Access Restrictions

VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works

CRB - Criminal Records Bureau

Due to their level of contact with children or vulnerable adults, some organisations may require their staff or volunteers to undergo a Criminal Records Bureau (CRB) check. For further information on the CRB process and the job roles that are eligible for a check visit www.direct.gov.uk

Can you carry out a CRB check for me?

Hartlepool Borough Council is registered with CRB as an 'umbrella body'. This means, that in addition to carrying out CRB checks for our own staff, we are able to complete CRB checks for other organisations / third parties.

Before we are able to complete CRB checks for other organisations / third parties they must be registered us. For information on registering as an admitted body please contact Hartlepool Connect on 01429 523331.

How do I arrange a CRB disclosure?

CRB applications are carried out by Hartlepool Connect at the Civic Centre, a member of the team will complete the CRB application; this will take approximately 10 minutes.

We request that you contact us prior to attending the Civic Centre. This speeds up the process when you do attend.

Phone - 01429 523331

Email - customer.service@hartlepool.gov.uk

What information do you require prior to the application?

Hartlepool Connect requires the below information

Applicant name
Applicant home address
Contact telephone number
Job title
Line manager's name
Whether your post is paid or voluntary
Whether you will be working with vulnerable adults, children or both

What options are available to attend for a CRB application?

Applications can be carried out in two ways;

Appointment - a set appointment can be made for you. Appointments take place on Wednesday 9am - 10am and Thursday 2pm - 3pm
Drop in - you can attend the Civic Centre during any time during opening hours to complete your application.
- Monday to Thursday 8:30am - 5pm
- Friday 8:30 - 4.30pm

What do I need to bring with me?

To proceed with applications we require;

Identification - Please refer to the checklist for a full list of acceptable identities - CRB Identity Checklist
Admitted Body Authorisation form
Proof of payment

How much does it cost?

2012-13 Fees

How do I make payment?

Payment can be taken either by telephone on 01429 523334, or at the Civic Centre Cash Office.

Payment must be made prior to the application; we are unable to invoice for applications completed.

What happens after the application?

Applications can take up to six weeks to be processed by CRB. Once an application is processed two disclosure certificates are produced; one will be sent to you and the other to Hartlepool Borough Council.

When we receive your CRB disclosure they will inform the nominated individual at your organisation of the outcome.

Hartlepool Council is committed to ensuring the security and confidentiality of CRB information. Our policy for secure storage, handling, use, retention and disposal of CRB disclosure information can be found here - HBC CRB Storage Policy