Hartlepool Borough Council

DBS - Disclosure and Barring Service

Due to their level of contact with children or vulnerable adults, some organisations may require their staff or volunteers to undergo a Disclosure and Barring Service (DBS) check (formerly a CRB check). For further information on the DBS process and the job roles that are eligible for a check visit www.gov.uk/disclosure-barring-service-check


Can you carry out a DBS check for me?

Hartlepool Borough Council is registered with DBS as an 'umbrella body'. This means, that in addition to carrying out DBS checks for our own staff, we are able to complete DBS checks for other organisations / third parties.

Before we are able to complete DBS checks for other organisations / third parties they must be registered us. Information regarding all 'umbrella bodies' can be found at https://www.gov.uk/find-dbs-umbrella-body.   For information on registering as an admitted body please contact Hartlepool Connect on 01429 523331.

If you are not associated with an admitted body or are self-employed and need a DBS check go to www.gov.uk/disclosure-barring-service-check.


How do I arrange a DBS disclosure?

DBS applications are carried out by Hartlepool Connect at the Civic Centre, a member of the team will complete the DBS application; this will take approximately 10 minutes.

Applicants will need to contact us by phone - 01429 523331. Please note we need to speak to the applicant rather than someone contacting us on their behalf (unless for some reason the applicant is not able to speak to us, in these cases the applicant will need to be with whoever if calling on their behalf so they can answer the required questions).


What information do you require prior to the application?

Hartlepool Connect requires the below information

  • Applicant name
  • Applicant home address
  • Contact telephone number
  • Job title
  • Line manager's name
  • Whether your post is paid or voluntary
  • Whether you will be working with vulnerable adults, children or both 


What options are available to attend for a DBS application?

Applications can be carried out in two ways;

  1. Appointment we offer various appointment times, Tuesday - Thursday: a Customer Service Assistant will advise you of the next available appointment when you call. 
  2. Drop in - you can attend the Civic Centre during any time during opening hours to complete your application.
    • Monday to Thursday 8:30am - 5:00pm
    • Friday 8:30 - 4.30pm


What do I need to bring with me?

To proceed with applications we require;

  • Identification - you will be informed of what ID is required when you call Hartlepool Connect prior to your visit
  • Admitted Body Authorisation form
  • Proof of payment

How much does it cost?

2014-15 Fees


How do I make payment?

Payment can be taken either by telephone on 01429 523334, or by the Customer Service Assistant during your appointment.

Payment must be made prior to or during the application process; we are unable to invoice for applications completed.


What happens after the application?

Applications can take up to six weeks to be processed by DBS. Once an application is processed you will receive a Disclosure Certificate.  To enable a decision to be made about the employability of an applicant, sight of the original Disclosure Certificate is now necessary. 

Hartlepool Council is committed to ensuring the security and confidentiality of DBS information.  Our policy for secure storage, handling, use, retention and disposal of DBS disclosure information can be found here - HBC DBS Storage Policy

Contact us

Telephone: 01429 266522

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