CRB - Criminal Records Bureau

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With effect from 23 August 2012 the CRB identity checking guidelines will be strengthened in order to improve public protection. 

The changes will make it more difficult for individuals to conceal previous criminal records by changing their identity. The focus will be on asking applicants, in the first instance, to produce documents that they would have acquired through undergoing stringent identity verification with the document issuer, such as the Passport Service or the DVLA.  Also some documents which were previously accepted as verifying a persons' identity will no longer be considered acceptable.

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Due to their level of contact with children or vulnerable adults, some organisations may require their staff or volunteers to undergo a Criminal Records Bureau (CRB) check. For further information on the CRB process and the job roles that are eligible for a check visit www.direct.gov.uk

 

Can you carry out a CRB check for me?

Hartlepool Borough Council is registered with CRB as an 'umbrella body'. This means, that in addition to carrying out CRB checks for our own staff, we are able to complete CRB checks for other organisations / third parties.

Before we are able to complete CRB checks for other organisations / third parties they must be registered us. For information on registering as an admitted body please contact Hartlepool Connect on 01429 523331.

 

How do I arrange a CRB disclosure?

CRB applications are carried out by Hartlepool Connect at the Civic Centre, a member of the team will complete the CRB application; this will take approximately 10 minutes.

Applicants will need to contact us by phone - 01429 523331. Please note we need to speak to the applicant rather than someone contacting us on their behalf (unless for some reason the applicant is not able to speak to us, in these cases the applicant will need to be with whoever if calling on their behalf so they can answer the required questions).

 

What information do you require prior to the application?

Hartlepool Connect requires the below information

 

What options are available to attend for a CRB application?

Applications can be carried out in two ways;

1. Appointment we offer various appointment times, Tuesday - Thursday: a Customer Service Assistant will advise you of the next available appointment when you call. 
2. Drop in - you can attend the Civic Centre during any time during opening hours to complete your application.
   • Monday to Thursday 8:30am - 5pm
   • Friday 8:30 - 4.30pm

 

What do I need to bring with me?

To proceed with applications we require;

• Identification - you will be informed of what ID is required when you call Hartlepool Connect prior to your visit
• Admitted Body Authorisation form
• Proof of payment
  

How much does it cost?

2012-13 Fees

 

How do I make payment?

Payment can be taken either by telephone on 01429 523334, or at the Civic Centre Cash Office.

Payment must be made prior to the application; we are unable to invoice for applications completed.

 

What happens after the application?

Applications can take up to six weeks to be processed by CRB. Once an application is processed two disclosure certificates are produced; one will be sent to you and the other to Hartlepool Borough Council.

When we receive your CRB disclosure they will inform the nominated individual at your organisation of the outcome.

Hartlepool Council is committed to ensuring the security and confidentiality of CRB information.  Our policy for secure storage, handling, use, retention and disposal of CRB disclosure information can be found here - HBC CRB Storage Policy