Adult Social Care: Professional library

This section provides information about our adult social care policies, procedures and guidance for professionals and those with an interest in adult social care.

Complaints procedure

• Making Experiences Count: complaints procedure for Hartlepool Adult Social Care, January 2011.

General Social Care Council

• Code of Practice for Social Care Workers and Code of Practice for Employers of Social Care Workers

Health and wellbeing

• The Joint Strategic Needs Assessment (JSNA)
• Reducing harm from falls
• This is Me booklet designed to help health professionals caring for people with dementia
  

Reablement

• See 'Welfare Notice'

Residential Care

• Hartfields Village

Safeguarding Adults

• CPS Policy supporting victims and witnesses with a learning disability
• CPS Policy supporting victims and witnesses with mental health issues
• Teeswide Safeguarding Adults policy (issued July 2011)
• The protection of vulnerable adults interagency policy procedures and practice guidance (June 2005)

Safeguarding Adults Management Guide

• View a list of all documents in the Safeguarding Adults Management Guide.

SAFER referral tool

The SAFER referral tool has been designed to help ensure appropriate, quality referrals of children in need or children who may be suffering significant harm to social care services.

• SAFER referral tool May 2012 (PDF)
  

Welfare Notice

• Reablement and SAIL: an overview
• Completing a Welfare Notice on OLM CareFirst 6: instructions
  
• Send an electronic Welfare Notice through this website

Welfare Notice downloads

• Welfare Notice to complete on screen (Microsoft Word)
• Welfare Notice to print (PDF)

See also 'Reablement: extra help to live independently' (Factsheet 35).