Hartlepool Borough Council

Adult Social Care: Professional library

Policies, procedures, strategies and guidance

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This section provides information about our adult social care policies, procedures and guidance for professionals and those with an interest in adult social care.

Advocacy Referrals

Assistive technology strategy

Complaints procedure


General Social Care Council


Health and wellbeing

Housing options



  • See 'Welfare Notice'


Residential Care


Safeguarding Adults


Safeguarding Adults Management Guide


SAFER referral tool

The SAFER referral tool has been designed to help ensure appropriate, quality referrals of children in need or children who may be suffering significant harm to social care services.


The Care Act

Welfare Notice

Welfare Notice downloads

Working to Build a Dementia Friendly Hartlepool

Workshop 1 - Assessment and Eligibility

Workshop 2 - Care and Support Planning

Workshop 3 - Safeguarding

Workshop 4 - Carers


Contact us

Telephone: 01429 266522

Send your feedback or find key contact details.