Hartlepool Borough Council

Children's Social Care: Get in touch

Our contact details

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You can contact Children's Social Care by letter, telephone, textphone, or e-mail. If you want to speak to someone in person, call in to Reception at the Civic Centre and ask to see a Duty social worker. If English is not your first language, we can provide a translation service.

You can also use these contact details if you need to speak to someone about Adult Social Care.


 01429 284284



 01429 284130




Write or call in to:

Child and Adult Services
Hartlepool Borough Council
Civic Centre
Victoria Road
TS24 8AY


 Our opening hours

  • We open at 8.30 am every weekday
  • We close at 5 pm Mondays to Thursdays
  • On Fridays, we close at 4.30 pm


Help when we are closed

If you need help when our offices are closed, you can contact the Emergency Duty Team. Their telephone numbers are:


Telephone: 08702 402994                                                


Textphone: 01642 602346 

Contact us

Telephone: 01429 266522

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