Hartlepool Borough Council
Civic Centre Access Restrictions

VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work will start shortly at the front entrance to the building. From next week (w/c 6th February)

Civic Centre Access Restrictions.

Children's Social Care: Get in touch

Our contact details

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You can contact Children's Social Care by letter, telephone, textphone, or e-mail. If you want to speak to someone in person, call in to Reception at the Civic Centre and ask to see a Duty social worker. If English is not your first language, we can provide a translation service.

You can also use these contact details if you need to speak to someone about Adult Social Care.


 01429 523872



 01429 284130




Write or call in to:

Child and Adult Services
Hartlepool Borough Council
Civic Centre
Victoria Road
TS24 8AY


 Our opening hours

  • We open at 8.30 am every weekday
  • We close at 5 pm Mondays to Thursdays
  • On Fridays, we close at 4.30 pm


Help when we are closed

If you need help when our offices are closed, you can contact the Emergency Duty Team. Their telephone numbers are:


Telephone: 08702 402994                                                


Textphone: 01642 602346 

Contact us

Telephone: 01429 266522

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