Hartlepool Borough Council

Cookies on Hartlepool Council Websites

Use of Cookies on Hartlepool Websites

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Like many other web sites we use Cookies on our site. Cookies can help a website to personalise your visit. A Cookie is a text-only string of information that a website transfers to the Cookie file of the browser on your computer's hard disk so that the website can, among other things, remember who you are. A Cookie will typically contain the name of the domain from which the Cookie has come, the "lifetime" of the Cookie, and a value, usually a randomly generated unique number.

EU 'cookie' directive

From 26 May 2011 a new European Union directive requires us to gain the consent of our users to download cookies on to their machines.

There are various methods we could use to gain users consent. For example, we could use pop-ups; prompting users to tick a box to confirm they give permission for us to download cookies on their machine. Alternatively, we could use an online form that all users must complete before using the website.

We consider both of these solutions as obtrusive. We want our users find information and services quickly. Therefore, we have taken the decision to promote how we use cookies on our website instead. This will enable users to make an informed decision whether they want to disable this feature.

Permanent cookies

These are cookies that are stored on your computer to track repeat visits and site navigation. They are primarily used to help speed up or enhance your experience of services or functions offered on the site.

Temporary cookies (or session cookies)

These cookies are deleted when you shut down your browser.

Websites typically use temporary cookies to ensure that you are recognised when you move from page to page within one site and that any information you have entered is remembered during that particular visit.

Due to their important role of enhancing/enabling usability or site processes, disabling cookies may prevent users from using certain websites. Should you wish to disable cookies, however, you can find out how at: www.allaboutcookies.org/manage-cookies

If you would like to see the list of cookies on our site and the reasons why see: Cookies used on our websites

Contact us

Telephone: 01429 266522

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