VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works
Communicating with Your Council
Open Effective Communications
To ensure that the people of Hartlepool get the best in terms of services and support, Hartlepool Council has developed a framework to ensure that communication is open and effective.
Communicating With Your Council
Communicating With Your Council comprises four strategies that are overlapping in content and each strategy has its own Action Plan. These are:
Corporate Communications
Corporate Customer Service
Corporate Consultation
- Corporate Consultation Strategy
- Corporate Consultation & Involvement Plan
- Consultation and Involvement Groups
Corporate Complaints & Comments
Corporate Complaints & Comments
Corporate Complaints & Comments
This section includes useful links and information about the Council's Corporate Complaints & Comments Strategy.
Corporate Customer Service
This link will take you to the Council's Corporate Customer Service page.
Contact us
Email: customer.service@hartlepool.gov.uk
Telephone: 01429 266522
Send your feedback or find key contact details.








