Hartlepool Borough Council

Hartlepool Reference and Information Service

Mission Statement

Hartlepool Borough Library Service

Hartlepool Reference Library aims to give a service that is reliable and accessible to all users by:

  • Providing information that is impartial, objective, accurate & current
  • Ensuring the information we provide is accessible to anyone who needs it
  • Providing assistance to support users in making their own choices
  • Ensuring high quality service delivery through staff training and the provision of appropriate resources
  • Encouraging feedback from all stakeholders and using this to improve the service.

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Contact us

Telephone: 01429 266522

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