Civic Centre Access Restrictions

VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works

Pet Shop Licence

Background

Licence summary	To run a business selling pet animals you need a licence from the local authority. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.
Eligibility Criteria	Applicants for a pet shop licence must not be disqualified from keeping a pet shop. A fee, determined by the Local Authority, will be payable on application.
Regulation Summary	A summary of the regulation relating to this licence
Application Evaluation Process	Local authorities must have regard to the following when considering an application for a pet shop licence: that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness adequate food and drink will be provided to the animals and they will be visited at suitable intervals that any mammalian animals will not be sold too young that steps are taken to prevent disease spreading among the animals that adequate fire and emergency provisions are in place Conditions can be attached to a licence to ensure that the above are complied with.
Will Tacit Consent Apply?	Yes. This means that you will be able to act as though your application is granted if you have not heard from the local authority by the end of the target completion period OR No. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within a reasonable period, please contact it. You can do this online if you applied through the UK Welcomes service or use the contact details below.
Apply online	Apply to run a pet shop Tell us about a change to your existing pet shop
Downloads	Pet Shop Application Form Pet Shop Licence Conditions Fees & Charges
Failed Application Redress	Please contact your Local Authority in the first instance. Any person who is refused a licence can appeal to the Magistrates court or, in Scotland , the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a licence.
Licence Holder Redress	Please contact your Local Authority in the first instance. Any licence holder who objects to a condition attached to a licence may appeal to the local Magistrates court or, in Scotland , the Sheriff covering the area the premises is located. A court or Sheriff may give directions on the issue of a condition.
Consumer Complaint	We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK , Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.
Other Redress	E.g. about noise, pollution, etc. Also should one licence holder complain about another.
Trade Associations	Pet Care Trust (PCT)