Civic Centre Access Restrictions

VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work is ongoing at the front entrance to the building. Access is restricted during these works

Trading Standards

What we do

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Hartlepool Trading Standards is responsible for enforcing over 80 Acts of Parliament covering areas such as:

Fair Trading
Consumer Safety
Weights and Measures
Consumer Credit
Under-age Sales
Rogue Traders

Trading Standards enforce the 'criminal' side of the law as opposed to the 'civil' consumer advice area.

If you have a criminal type complaint such as a shop selling alcohol to kids, or a rogue trader preying on the elderly, then please get in touch and tell us by telephoning 01429 523362. Similarly , if you are a Hartlepool trader and seek trading standards advice please call us or see if there is a guidance document which can help you here.

A range of our press releases can be found on this page should you wish to see them. A number of consumer guidance documents can also be found here.

If you have a civil consumer advice type problem such as faulty goods or you have been victim of poor service then please contact Consumer Direct on 08454 040506 or alternatively visit their website for advice and guidance. They provide advice in relation to your rights as a consumer and help you resolve consumer disputes.