Hartlepool Borough Council


Allotment FAQs - general

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Here we have compiled a list of the most frequently asked questions regarding allotments. If you have a question that is not answered here please telephone Customer Services on 01429 523333 or email allotments@hartlepool.gov.uk.


I need to update my contact details who should I contact?

You can let us know your new contact details by emailing allotments@hartlepool.gov.uk or by telephoning 01429 523333. If you need to change your address please let us know by sending us a signed letter. 



 I no longer want my allotment what should I do?

If you decide that you no longer wish to have an allotment you cannot simply hand it over to a friend, family member or registered partner as this is unfair on the people on the waiting list (some of whom may have been waiting a long time). If you do want to give up your plot please let us know by contacting 01429 523333 or emailing allotments@hartlepool.gov.uk. We will then allocate your plot to the next person on the waiting list. 

Please note: It is not permitted to sell or sub-let allotment plots. The Allotment team take this issue very seriousl and so will only deal with the registered tenant. Where the sale or sub-letting of a plot is discovered Hartlepool Borough Council will immediately take back the plot and offer it to the next person on the waiting list. Any monies paid out for the plot will therefore be lost.


 I would like to change to another allotment site/plot, is this possible?

When plots become available they will be offered to the next person on the waiting list. If you want to move to another site or plot then let us know by contacting 01429 523333 or emailing allotments@hartlepool.gov.uk and we will add your name to the waiting list for that site.




 I am moving house can I transfer to another plot that is nearer to my new home?

When plots become available they will be offered to the next person on the waiting list. If you want to move to another site or plot then let us know by contacting 01429 523333 or emailing allotments@hartlepool.gov.uk and we will add your name to the waiting list for that site.



I am having difficulty coping with my plot, what should I do?

Firstly you need to let your site representative know, as well as contact the council on 01429 523333 or by emailing allotments@hartlepool.gov.uk

The Council are now planning to offer smaller, more manageable plots so we may be able to split your plot. Alternatively, we may be able to pair you up with someone who is at the top of the waiting list who can help with some of the work. You are welcome to bring friends and family along to help out on your plot but they cannot be registered tenants and will have no claim over the plot



I have lost my allotment key, what should I do?

Please report it to the Council on 01429 523333 as soon as possible so we can send you a letter to take to our contracted locksmiths AC Lock and Safe to purchase a new key.

Please note: to keep allotment sites secure you wont be able to purchase a key without a letter from us.



I need to report a problem who should I contact?

Please report all problems, such as broken water pipes, vandalism, and problem tenants to Customer Services on 01429 523333. By reporting problems to the Council we can monitor issues more easily.



 My allotment has been broken into/vandalised what should I do?

In the first instance you should notify the police by dialling the non-emergency 101 number. Sometimes people think that there is no point notifying the police about things like this but please do as it helps them to monitor and tackle crime in the area. If the police are regularly receiving reports of criminal/suspicious activity on a site they might be able to increase the number of patrols they do.  

Please also let us know by emailing allotments@hartlepool.gov.uk or calling 01429 523333. It may be that we will need to repair the fence at the access point where the vandals got in or we may need to look at reviewing the security of the site.  

There are also some simple steps that you can take to make your plot more secure:

  • Make sure tools, etc are put away out of site. If there is a problem with theft on your site consider taking valuable tools home with you
  • Security mark your property. Smart Water kits are available from the Safer Hartlepool Partnership or your local crime prevention officer. Alternatively paint your postcode or name onto your property to act as a visible deterrent to thieves
  • Put up signs warning potential thieves that your property is security marked and can be identified by the police
  • Try not to keep large quantities of flammable liquids (e.g. paint, diesel, weedkiller, etc.) or rubbish in your shed or on your plot as these can be a target for arsonists
  • Consider planting "spikey" plants around the perimeter of your plot or site as these will discourage people from climbing over the fences such as pyracantha, or roses
  • Join your local Neighbourhood Watch Scheme and sign up for Safer Hartlepool's Ring Master Scheme for up to date crime prevention information
  • Consider setting up your own "Allotment Watch" scheme



I would like to keep chickens on my allotment, is this allowed?

Generally chickens are allowed on the allotments, however cockerels are restricted to certain sites. 



I would like to keep bees on my allotment, is this allowed?

Bee hives can be placed on allotment plots provided that you meet certain criteria such as being a member of a bee keeping association and that the hives will not cause a nuisance to other allotment holders. Please contact us if you would like to install a bee hive on your plot as you will need written permission to install a hive.

For more information on keeping bees on allotments, we have produced a factsheet "Keeping bees on allotments: a factsheet for allotment tenants."



I would like to keep dogs on my allotment, is this allowed?

Dogs are not allowed to be kept on allotment sites. The only exemption to this is for those dogs which were registered upto or during 2010. We will not register any new dogs and therefore to keep an unregistered dog on an allotment would be a breach of your tenancy agreement which could result in you being evicted from your plot.

All registered dogs must also be micro-chipped.  

You are allowed to bring your dog with you when you visit your plot but you must keep it under control and you must take it home with you when you leave. Dogs must not cause a noise nuisance whilst on site.



I would like to keep a horse on my allotment, is this allowed?

No, horses are not allowed on allotment sites.



I have received a "notice" from the council, what should I do?

Your notice letter should tell you what actions you need to take to bring your plot up to an acceptable standard. It will also say how long you will have to do this. If you have not complied with the conditions of the notice letter by the deadline you could be evicted from your plot.



I think that there might be asbestos on my plot, what should I do?

One of the things that we regularly get asked about is asbestos on allotments. To help you we have produced an Asbestos Guidance document with advice on identifying, removing and disposing of asbestos safely.

If you are in any doubt about tackling asbestos on your allotment it is best to seek specialist advice. You can find details of specialist absbestos removal companies in the yellow pages or online.

Further information on asbestos can be found on the Health and Safety Executive website at http://www.hse.gov.uk/ (search for asbestos).



Contact us

Telephone: 01429 266522

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