VISITORS to Hartlepool Civic Centre and the adjoining Law Courts are advised that essential repair work will start shortly at the front entrance to the building. From next week (w/c 6th February)
Appeals
How to appeal against your council tax bill
If you think your council tax bill is wrong tell us as soon as possible. Remember you must still keep your payments up to date until your appeal is decided.
When to appeal
You can appeal if you think:
- we have sent the bill to the wrong person for your home
- your home should be exempt from council tax
- the amount of the bill is wrong, for example if you think you're entitled to a discount or we haven't reduced the bill for a disability
How to appeal
As a first step you should write giving reasons why you think your bill is wrong. When you write, include your name and address and say which decisions you don't agree with. We may ask you for more information so we can make a decision.
We may either decide:
- that the bill is wrong and send you a new one
- that the bill is right and explain why
Contact us
Email: customer.service@hartlepool.gov.uk
Telephone: 01429 266522
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