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Report it

You can now report issues online 24hrs a day 7 days a week follow the links on this page to access our online services.

Alternatively you can contact one of our Customer representatives during office hours.

Monday to Thursday 8:30am till 5:00pm

Friday 8:30am till 4:30pm

Not open during bank holidays

to speak to a customer service assistant please call 01429 266522 or you can email us using: customer.service@hartlepool.gov.uk

Has someone abandoned a car in your street or is there an abandoned car causing an eyesore, report it now!

If you believe somone is claiming benefits they are not entitled to we can investigate (Any reports are kept confidential)

We will remove drug related litter as soon as we can - use this form to inform us where it has been placed.

Report problems with people dumping rubbish.

We will remove graffiti from council property, public conveniences and, in some cases, private land.

If you have found or wish to report a missing dog please fill in this from.

Report a missed bin collection or other issues with the bin / recycling service.

Is there building work taking place that you would like to check has planning permission.

Report a faulty streetlight or save energy by reporting a light that remains on during the day.

Not found what your looking for - view more on line services or request that a service is added.

There are more online forms available to view them go to our online forms page.

Alternatively you can email or phone our Contact Centre

Phone: 01429 266522