Contact details for the Department for Work and Pensions (DWP)

New benefit claims

Jobcentre Plus
Phone: 0800 055 6688

Existing benefit claims

Jobseeker’s Allowance, Income Support, Incapacity Benefit, or Employment and Support Allowance
Phone: 0345 608 8545

Disability Living Allowance (DLA)

Phone: 0345 712 3456

Postal address for DLA (Adults aged 16 and over):
Disability Living Allowance DLA65+
Mail Handling Site A
Wolverhampton
WV98 2AH

Postal address for DLA (Children under 16):
Disability Benefit Centre 4
Post Handling Site B
Wolverhampton
WV99 1B

Apply for Disability Living Allowance for children

Personal Independence Payment (PIP)

Phone: 0345 850 3322
How to claim for PIP

Useful websites

  • GOV.UK – useful searches include:

    • claim and manage Child Benefit
    • become an appointee for someone claiming benefits
    • Lasting Power of Attorney
    • deputies for people who lack capacity
  • Citizens advice

  • MoneyHelper

Local support in Hartlepool

West View Advice and Resource Centre
Phone: 01429 271294

Citizens Advice Hartlepool
Phone: 01429 408401

How to apply to become an appointee

Who you contact depends on the benefit:

How to apply to become a deputy

Deputies make decisions for someone who lacks mental capacity.
Learn more about becoming a deputy on GOV.UK