Hartlepool Support Hub

The Hartlepool Support Hub is your first point of contact for information, advice and support if you or someone you care for needs a little extra help to live well and independently.

How we can help

Our team is here to:

• have a friendly chat to understand what matters most to you
• help you make a personalised plan
• connect you with local groups, activities and services
• support you to live a good life and do the things that are important to you

We’ll work with you to find the right support, whether that’s practical help, social connection or access to care services.

Visit or contact us

Address: Community Hub Central, York Road, Hartlepool, TS26 9DE
Opening hours: Monday to Friday, 10am to 4pm

Call us: 01429 272905

• Monday to Thursday: 8:30am to 5pm
• Friday: 8:30am to 4:30pm

Email: helping@hartlepool.gov.uk

Out of hours emergency: Call the Emergency Duty Team on 01642 130080

What we offer

Information and advice

We’ll help you understand your options and signpost you to the right services and support.

Community connections

We can connect you with local groups, clubs and activities that match your interests.

Wellbeing service

Our wellbeing service offers supervised activities and exercise sessions to help manage long-term health conditions. Options include:

• group water-based therapy
• circuit-based sessions
• one-to-one personalised support

We also have MOTOmed cycles at our main hubs that are suitable for all abilities including wheelchair users.

Supported internship programmes

We coordinate two supported internship programmes:

• Project Search
• Valuing Individuality Programme (VIP)

These programmes support young adults with additional needs to gain independence, employment or volunteering opportunities.

For Project Search call 01429 523010
For VIP call 01429 523198