If you are struggling to pay
If you are struggling to pay your Business Rates, first check if you qualify for a relief, discount or exemption. You can find more details on our exlanatory notes including reliefs page.
Do you think your rateable value is too high? This is a number given to us by the Valuation Office Agency, and is used to work out how much you need to pay each year. You can check or ask to lower your rateable value on the gov.uk website.
Please note if you do apply to lower your rateable value, you will still need to pay your instalments as usual until any changes are made to your account.
If you want to apply for a discount or relief or ask us for a different instalment plan, please send us an email at businessrates@hartlepool.gov.uk’