We are committed to listening to your feedback, whether it’s a compliment, comment or complaint, to help improve our services for children, young people and families.
How to get in touch
Information and guidance
We’ve created factsheets to help you understand how to share your views or raise a concern:
- Comments and compliments: information for young people (PDF)
- Children’s social care complaints procedure (PDF)
Reports and transparency
You can download our latest reports:
Children's social care annual complaints reports
Unhappy with a service?
If you are not satisfied with a service we provide, or one we’ve arranged on your behalf, you have the right to make a complaint. We aim to resolve concerns fairly and as quickly as possible.