We have a duty to collect Council Tax, but we understand that circumstances can change. If you're struggling to pay, please get in touch, our team may be able to work with you to find a solution.
We're here to help
We have launched a new initiative to support residents who are behind on their Council Tax payments.
If you are in arrears, you may receive a message from 07478724653. Anyone receiving a message from this number can be assured that it is genuine and they need have no concerns.
We want to make it easier for you to get support, understand your options, and avoid further recovery action. Depending on your response, we may offer:
- help to discuss your circumstances
- advice on payment arrangements
- a link to make an immediate payment
If you receive a message from this number, please reply or follow the instructions to get support.
Support available
You may be eligible for:
- Council Tax discounts or exemptions
- Local Council Tax Support (also known as Council Tax Relief or Benefit)
Contact us
Get in touch with our Council Tax recovery service
Free independent financial advice
You can also access free advice from the following organisations:
Council tax arrears (Recovery)
Can’t find the information you need or want to get in touch? Please use our online contact form