We're here to help
We have a duty to collect Council Tax, but we understand that circumstances can change. If you're struggling to pay, please get in touch, our team will work with you to help find a solution.
If you have fallen behind with your payments and would like to make an arrangement to catch up, you can use our online form below:
Request a Council Tax payment arrangement
Council Tax new contact initiative
We have launched a new initiative to support residents who are behind on their Council Tax payments.
If you are in arrears, you may receive a message from 07478724656. Anyone receiving a message from this number can be assured that it is genuine and they need have no concerns.
We want to make it easier for you to get support, understand your options, and avoid further recovery action. Depending on your response, we will:
- discuss your circumstances and options
- agree a solution
- provide a link to make a payment
If you receive a message from this number, please reply or follow the instructions to get support.
This initiative is powered by artificial intelligence.
Ways to reduce your Council Tax bill
You may be eligable for:
- Council Tax discounts or exemptions
- Local Council Tax Support (also known as Council Tax Relief or Benefit)
Contact us
Get in touch with our Council Tax recovery service
Free independent financial advice
You can also access free advice from the following organisations:
Council tax arrears (Recovery)
Can’t find the information you need or want to get in touch? Please use our online contact form