- Privacy notice name
- Assertive Outreach Service
- Introduction
-
Hartlepool Borough Council will collect your personal information to carry out its Assertive Youth Outreach Service which engages with young people on the street.
- What personal information we collect
-
We will collect, store and use the following categories of personal information about you:
- Your name
- Date of Birth
- Contact details such as address, telephone numbers and e-mail addresses
- Details of problems you have experienced
- Details of your behaviour
- Details of your property ownership
- Details of your involvement with any statutory services
- Personal and professional opinions
- Collection of sensitive personal information
-
We may collect information categorised as sensitive in order to carry out our legal obligations and in line with our data protection policy.
This may include information such as:
- language
- race, ethnicity, nationality
- religion, faith or belief
- transgender identity
- sexual orientation
- disability
- alternative subculture
- health
More sensitive information as described above, collected and processed in association with the assertive outreach service is done so as it is necessary for reasons of substantial public interest.
- How your personal information is collected
-
We collect personal information by letter, email, telephone, online and through face to face contact with yourself, or on occasion an agreed representative of you, appointed by yourself.
- How we use your personal information
-
Most commonly, we will use your personal information in the following circumstances:
- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
- processing is necessary for compliance with a legal obligation to which the controller is subject.
- processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
- the data subject has given consent to the processing of his or her personal data for one or more specific purposes.
- Situations in which we will use your personal data
-
Reasons for processing Basis We will use your personal data in:
- Carrying out youth outreach patrols, and on street engagement and brief interventions.
- Making referrals to diversion, mediation, restorative justice, support, and treatment services.
- Carrying out 1 to 1 and group support sessions.
Consent:
Contract
Public Interest
Legitimate interest
Legal:
Crime and Disorder Act 1998
Children’s Act 1989 and 2004
Domestic Violence and Victims Act 2004
- If you don't want to provide personal information
-
Unfortunately if you do not provide the information as described above we will be unable to carry out any referrals to diversion, mediation, restorative justice, support, and treatment services.
- Data sharing
-
It may be necessary to share your information with other third partied organisations in order to undertake investigations into anti-social behaviour and hate complaints and breaches of the Council’s Tenancy Agreement. These may include:
- Other Council Departments
- Statutory Agencies
- Voluntary and Third Sector Organisations
- Contractors and partners who undertake works on behalf of the Council
- The Local Government and Social Care Ombudsman
- The Housing Ombudsman
- Sharing with third parties
-
The following third party organisations may process information about you:
- Statutory Agencies
- Voluntary and Third Sector Organisations
- Contractors and partners who undertake works on behalf of the Council
- The Local Government and Social Care Ombudsman
- The Housing Ombudsman
- Northgate Public Services
- Data retention
-
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available in our retention schedules
- Rights of access, correction and erasure
-
Under certain circumstances, by law you have the right to:
- have inaccurate or incomplete date we hold on you corrected
- request the erasure of personal data we hold
- object to processing
- request the restriction of processing of your personal data
- request the transfer of your personal data
- request access to your personal information
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Data Protection Officer in writing.
For further information on your rights please visit our GDPR web page
