- Privacy notice name
- Business enquiries
- Privacy notice download
- Introduction
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The following information provides details on how we may collect, use and where appropriate share personal information in relation to planning in accordance with the General Data Protection Regulations (GDPR). It should be read in conjunction with the Council’s privacy notice.
Hartlepool Borough Council will collect your personal information for the purposes of assisting you or your business to access support from Hartlepool Council and external support organisations.
- What personal information we collect
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We will collect, store and use the following categories of personal information about you:
- Your name, business name
- Contact details such as address, telephone numbers and e-mail addresses.
- Details of your personal and business financial information.
- Details of HMRC registrations
- Details of Companies House registrations
- Details of your accountant, bank and financial advisor
- Collection of sensitive personal information
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We do not collect information categorised as sensitive for the purposes of providing business advice and assistance.
- How your personal information is collected
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We collect personal information by letter, email, telephone, online and through face to face contact with you or, on occasion, an agreed representative appointed by you.
- How we use your personal information
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Most commonly, we will use your personal information in the following circumstances:
- the data subject has given consent to the processing of his or her personal data for one or more specific purposes.
- Situations in which we will use your personal data
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Reason for processing Basis Most commonly, we will use your personal information in the following circumstances:
- The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
To enable a decision to be made for providing support. - If you don't want to provide personal information
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Unfortunately if you do not provide the information as described above we will be unable to assist you with providing or accessing business support and advice.
- Data sharing
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It may be necessary to share your information with other third party organisations in order to determine eligibility for business support and advice.
- Sharing with third parties
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The following third party organisations may process information about you:
- Northgate Public Services – The Council’s IT provider Northgate may have to access the system on occasions where there is a fault
- Government funded organisations that provide business support and advice
- Private organisations that provide business support and advice.
- Data retention
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We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available in our retention schedules.
- Rights of access, correction and erasure
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Under certain circumstances, by law you have the right to:
- have inaccurate or incomplete date we hold on you corrected
- request the erasure of personal data we hold
- object to processing
- request the restriction of processing of your personal data
- request the transfer of your personal data
- request access to your personal information
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Data Protection Officer in writing.
For further information on your rights please visit our GDPR web page.
