Cemeteries and Crematorium - Privacy notices by service area

Privacy notice name
Cemeteries and Crematorium
Introduction

The following information provides details on how we may collect, use and where appropriate share personal information in relation to planning in accordance with the General Data Protection Regulations (GDPR). It should be read in conjunction with the Council’s privacy notice document. .

Hartlepool Borough Council will collect your personal information for the purposes of the administration and provision of the towns cemeteries and crematorium. 

What personal information we collect

We will collect, store and use the following categories of personal information about you:

  • Your name
  • Contact details such as address, telephone numbers and e- mail addresses
  • Payment details (we do not store this information).
  • Images for the purpose of video recordings/streaming of services 
Collection of sensitive personal information

We do not collect information categorised as sensitive for the purposes of managing heritage assets.

How your personal information is collected

We collect personal information by letter, email, telephone, online and through face to face contact with yourself, or on occasion an agreed representative of you, appointed by yourself. 

How we use your personal information

Most commonly, we will use your personal information in the following circumstances:

  • a) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
  • b) processing is necessary for compliance with a legal obligation to which the controller is subject.
  • c) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party 
Situations in which we will use your personal data
Reason for processing Legal basis
We will use your personal data to arrange cremations, burials and the raising of a deed. Legal Obligation/Public Task Cemeteries and Cremation Regulations 2008 
Video Recordings/Streaming of services. Legitimate Interests 

 

If you don't want to provide personal information

Unfortunately if you do not provide the information as described above we will be unable to provide our services to you.

Sharing with third parties

It may be necessary to share your information with other third partied organisations in order to manage the Cemetery and Crematorium service. Examples of these organisations include:

  • other Council departments who are part of the administration of the service. 
Which third parties process my personal information? 

The following third party organisations may process information about you:

  • Northgate Public Services – The Council’s IT provider Northgate may have to access the system on occasions where there is a fault. 
Data retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available in our retention policy. 

Rights of access, correction and erasure

Under certain circumstances, by law you have the right to:

  • have inaccurate or incomplete date we hold on you corrected
  • request the erasure of personal data we hold
  • object to processing
  • request the restriction of processing of your personal data
  • request the transfer of your personal data
  • request access to your personal information

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact the Data Protection Officer in writing.

For further information on your rights please visit our GDPR web page.