Council performance

This section outlines how Hartlepool Borough Council is performing and our plans to improve services for residents. It includes our long-term vision, annual plans, performance monitoring, and external assessments

How we monitor performance

We regularly monitor and report on performance in relation to:

  • Key priorities in the Council Plan
  • Departmental Key Performance Indicators (KPIs)
  • Local indicators chosen by the Council

Council Plan 2030 

In April 2025, the Council adopted a new Council Plan covering the period up to 2030. This plan sets out our long-term vision for Hartlepool and is structured around four key themes:

  • People - A place where people live healthier, safe and independent lives
  • Place - A place that is connected, sustainable, clean and green town
  • Potential - A place that is welcoming with an inclusive and growing economy providing opportunities for all
  • Organisation -  A place with a Council that is ambitious, fit for purpose and reflects the diversity of its community

View the Council Plan 2030

The first Annual Report will be published in summer 2026, covering achievements from the first year of the plan.

Quarterly performance reports will be shared with the Finance and Corporate Affairs Committee and published over the next five years. 

These reports will be available via the:

Meetings and Minutes section

Previous Council plans and reports

Council Plan 2021/22 – 2023/24

Adopted in February 2021, this plan outlined the Council’s vision and priorities through to 2024. Key themes included health, safety, sustainability, economic inclusion, and organisational improvement.

Earlier plans

For earlier versions of the Council’s Corporate Plan (formerly the Best Value Performance Plan), please contact our democratic services team.

Democratic services

Can’t find the information you need or want to get in touch? Please use our online contact form