Hartlepool ASB Case Review

What is an ASB Case Review?

The ASB Case Review process allows victims to request a review of how their reports of anti-social behaviour have been dealt with by organisations. 

The ASB Case Review process is designed to bring organisations together to take a joined up and problem solving approach to persistent reports of anti-social behaviour.

The process applies to anti-social behaviour reports made to:

• Hartlepool Borough Council
• Cleveland Police
• NHS North East and North Cumbria Integrated Care Board
• Registered providers of Social Housing operating in Hartlepool Borough (where you are a social housing tenant and your landlord agrees to be part of the process)

Who can request an ASB Case Review?

A victim of anti-social behaviour or another person acting on behalf of the victim with his or her consent, such as a carer or family member, Member of Parliament, local councillor or other professional.

When can an ASB Case Review be requested?

Where a victim has made 3 or more qualifying reports of anti-social behaviour in the last 6 months, to one or more of the organisations listed above, and where they believe that they have not had a satisfactory response to their anti-social behaviour reports.

Request an ASB Case Review

Request an ASB Case Review

ASB Case Review process

• your ASB Case Review request will be acknowledged
• you will be provided with information regarding support services 
• you will be informed of whether an ASB Case Review will be arranged
• you will be offered the opportunity to submit an Impact Statement to the ASB Case Review
• you will usually be offered the opportunity to attend a portion of the ASB Case Review to brief meeting members on your reports of anti-social behaviour, and on any impact of the anti-social behaviour, or for a third party to attend on your behalf where you do not want to attend the meeting yourself
• the ASB Case Review will review your reports of anti-social behaviour, review what actions have been taken, and consider whether any other actions are needed
• you will be informed of the outcome of the ASB Case Review
• you will be informed of any recommendations made by the ASB Case Review
• you will be informed of how to request an appeal of an ASB Case Review 

Please note that the ASB Case Review process should not be treated as a complaint process. 

ASB Case Review Request Information

ASB Case Review Point of Contact

Hartlepool Community Safety Team, Hartlepool Police Station, Avenue Road, Hartlepool, TS24 8BB.
Telephone: 01429 523100 (office hours)
Email: community.safety@hartlepool.gov.uk 

Related Information

• Hartlepool ASB Case Review Procedure - under review
• Cleveland ASB Case Review Appeal Process