Hartlepool Information, Advice and Support Service

OVERVIEW:

  • Are you worried about your child's educational progress?
  • Does your child, have or may have Special Educational needs and/or a disability? 
  • Is your child in the process of being assessed?

     

    WE CAN HELP BY OFFERING PARENTS AND CARERS THE FOLLOWING:

    • Independent support and someone to talk to in complete confidence
    • An explanation of matters concerning special educational needs
    • Information on SEN support in school
    • An explanation of the statutory assessment procedure
    • Details of voluntary organisations
    • Contacts with local support groups

       

      WE CAN HELP YOU TO EXPRESS YOUR VIEWS BY:

      • Attending school meeting with you
      • Assisting with letter/report writing
      • Advising on your parental rights
      • Helping you to understand procedures and services

         

        WHAT IS THE HARTLEPOOL INFORMATION, ADVICE AND SUPPORT SERVICE (FORMERLY HARTLEPOOL PARENT PARTNERSHIP SERVICE)

        Hartlepool Information, Advice and Support Service plays a key role in promoting positive relationships between parents, children and young people, schools, local authorities (LAs) and others.  This is important in enabling children and young people with SEND to achieve their potential.  Hartlepool Information, Advice and Support Service will provide support in order to ensure that parents of children and young people with SEND are fully informed and involved in their child's education.  Although the Information, Advice and Support Service are part of the LA, it operates independently from The SEND Education Services offering impartial advice, support and information.

        THE SERVICE OFFERS PARENTS, CARERS, CHILDREN AND YOUNG PEOPLE THE FOLLOWING:

        • Local policy and practice
        • Help to request an Education, Health and Care Plan (In Hartlepool known as the One Plan)
        • Independent Support to support parents', carers, children and young people through the statutory assessment process and transfer of Statements/LDA's to a Education, Health and Care Plan
        • Someone to talk to in complete confidence
        • An explanation of matters concerning SEND
        • Help with filling in forms and expressing views
        • Someone to attend meetings with
        • Information on the Local Offer of Services
        • Information Leaflets about special educational needs and or Disability
        • Information around personalisation and Personal Budgets
        • Law on SEN and disability, health and social care through suitably trained staff
        • Advice for children, young people and parents on gathering, understanding and interpreting information and applying it to their own situation
        • Information on the local authority's processes for resolving disagreements, mediation, it's complaints procedure and means of address

           

          You might also find the following pages useful:

          Hartlepool Information, Advice and Support Service Policies and Factsheets

          Hartlepool Information, Advice and Support Service Young People's Policies and Factsheets

          What are Special Educational Needs?

          School Procedures for Assessing Special Educational Needs

          Assessment of Special Educational Needs

          Single Co-ordinated Assessment - Education, Health and Care Plans

          Professional Support around Special Educational Needs

          Local and Regional Support Groups and Voluntary Organisations

          Are you a parent of a child with Autism Spectrum Disorder? 

             

            CONTACT US:

            Tracy Liveras

            Short Break & Parent Participation Officer

            Telephone: 01429 284876  

            Email: tracy.liveras@hartlepool.gov.uk

            Opening Times: Monday to Thursday 8:30am to 5:00pm.  Friday 8:30am to 4:30pm (all year round)