Help Hartlepool Borough Council deliver high-quality services through roles in:
- administration
- ICT and digital solutions
- customer-facing support
Departments include finance, HR, communications, procurement, legal, and health and safety.
Administrative careers
Roles include personal assistants, administrators and customer service staff. These positions offer insight into various departments and opportunities for career progression.
Customer services careers
Be the first point of contact for residents. Provide advice, support and help implement digital solutions across Council services.
Revenues and benefits careers
Revenues roles involve the billing and collection for Council Tax and Business Rates, ensuring discounts and exemptions are granted correctly and payments are made on time. Benefit roles include:
- providing advice and support
- assess and award entitlements relating to a wide range of benefits, including housing
- managing Council Tax and Universal Credit
They also administer free school meals to the children of Hartlepool.
Health, safety and risk roles
Ensure safety across Council services and local businesses through:
- audits and inspections
- risk assessments
- health surveillance
These are provided to the Council, education and local businesses, keeping our employees and the community safe and well.
Communications and marketing careers
Promote the Council’s work through media and campaigns. Help engage employees, residents and the wider public.
Digital services careers
Lead digital transformation across the Council. Design and implement practical, efficient digital solutions.
ICT careers
All organisations require a robust, safe and environmentally efficient technological infrastructure and, as part of the ICT team, you will ensure just that. You will provide support to ensure both internal and customer systems are effective, compliant, and secure whilst reducing performance issues and risks.
Finance careers
Join our Finance team, which leads and directs financial strategy, providing sound financial support to all departments of the Council, schools and external partners. Working closely with budget holders, we ensure that statutory and budgetary commitments are met. We offer development opportunities across a wide range of roles such as Accountants and Finance Officers.
Corporate procurement and central printing roles
This service offers printing, advice, guidance and support to all departments on procurement issues, managing tender activity, and being the interface between the Council and procurement partners.
System support and payroll roles
This Shared Services team:
- delivers and maintains payroll and HR developments
- provides insurance and income collection functions
- manages key systems support
- ensures ICT systems supporting finance
Legal careers
Provide in-house legal support across:
- child and adult welfare
- education
- planning
- housing
- environmental law
This ensures that the Council is compliant and that statutory requirements are met. It also helps to deliver good governance across the Council through administrative, advisory and strategic roles in areas such as electoral, member, democratic and statutory scrutiny services.
Corporate strategy and performance careers
Lead planning, performance and consultation. Engage employees and the public to shape Council priorities.
This team is responsible for:
- producing the Council plan
- frameworks for performance management
- service planning
- risk management
- data quality leading on consultations
- engaging with Council employees and the public
Audit and governance roles
Support independent review of Council activities. Provide assurance on risk, internal controls and governance.
Human resources careers
Support the full employee lifecycle, including:
- the employment life cycle (such as resourcing, relations, pay and terms and conditions of employment)
- learning & development
- employee health and wellbeing
Roles include a number of specialist areas like:
- recruitment
- advisory
- organisational development
- job evaluation