Christmas & New Year information
Opening Hours
| Day | Date | Service | Opening hours |
| Monday | 23/12/2024 | Normal service | Phones = 8.30am - 5pm Reception = 9am - 5pm |
| Tuesday | 24/12/2024 | Normal service (4.30pm close) | Phones = 8.30am - 4.30pm Reception = 9am - 4.30pm |
| Wednesday | 25/12/2024 | Office closed | N/A |
| Thursday | 26/12/2024 | Office closed | N/A |
| Friday | 27/12/2024 | Christmas service | Phone = 9.30am - 12.30pm In person = By appointment only |
| Saturday | 28/12/2024 | Emergency service | Urgent ceremonies and burial paperwork only = 10am - Noon |
| Sunday | 29/12/2024 | Office closed | N/A |
| Monday | 30/12/2024 | Christmas service | Phone = 9.30am - 12.30pm / 1pm - 4pm In person = By appointment only |
| Tuesday | 31/12/2024 | Christmas service | Phone = 9.30am - 12.30pm / 1pm - 4pm In person = By appointment only |
| Wednesday | 01/01/2025 | Office closed | N/A |
| Thursday | 02/01/2025 | Normal service | Phones = 8.30am - 5pm Reception = 9am - 5pm |
Death registrations
The Registration Service telephone service is available on 27, 30 and 31 December;
| Day | Date | Opening hours |
| Friday | 27/12/2024 | 9.30am - 12.30pm |
| Monday | 30/12/2024 | 9.30am - 12.30pm / 1pm - 4pm |
| Tuesday | 31/12/2024 | 9.30am - 12.30pm / 1pm - 4pm |
If you require an appointment please complete an appointment request form or call 01429 523337.
Please do not attend the Civic Centre if you do not have an appointment.
Request a death registration appointment
Other appointments
The Registration Service are prioritising the registration of deaths during the Christmas period. If you require an appointment to register a birth or to give notice of your intention to marry / form a civil partnership please complete an appointment request form and a member of the team will contact you in the New Year to arrange an appointment.
Request a birth registration appointment
Request a notice of intention appointment
Certificates
Copy certificates can be ordered online throughout the Christmas period. Scheduled production dates have been adjusted to reflect bank holidays and Christmas closure.
Order a copy certificate online
Please note the priority service is unavailable from 3pm on Tuesday 24 December, recommencing on Thursday 2 January. If you require a certificate urgently during this time it can be ordered from General Register Office.
Ceremony bookings
The Registration Service are unable to arrange ceremonies, with the exception of emergency ceremonies, during the Christmas period. Information about arranging a ceremony with Hartlepool Registration Service, along with venues and fees can be found on our ceremony page - www.hartlepool.gov.uk/registeroffice/ceremonies
