COVID-19 information

Hartlepool Registration Service

Last updated - 24 September 2020

Hartlepool Registration Service are following guidance from Government, General Register Office for England and Wales, Public Health England and Hartlepool Borough Council. The latest information can be found at www.gov.uk

The health, safety and wellbeing of the general public and our staff is of the highest importance. In line with Government guidance we request that if you have any of the below symptoms or have been advised to self-isolate you do not attend our office;

  • a high temperature
  • a new continuous cough
  • a loss of, or change to, your sense of smell or taste

Our current service delivery information can be found below. 

 

Copy certificates

Certificates can be ordered online or over the phone with a credit or debit card. The 'in person' ordering service at the Civic Centre has been suspended.

All certificates will be posted, the collection service has been suspended until further notice.

 

Death registration appointments

To reduce the spread of coronavirus and to assist informants who are self isolating / shielding death registration appointments will now be conducted over the telephone. If you require an appointment please complete an online enquiry form or call 01429 523337

 

Birth registration appointments

If you require an appointment please complete an online enquiry form or call 01429 523337

 

Notice of Marriage / Civil Partnership appointments

If you require an appointment please complete an online enquiry form or call 01429 523337

Notice of intention needs to be given a minimum of 28 days prior to the ceremony date. Although notice can be given 1 year prior to the ceremony we advise that couples wait until 6-8 weeks prior to their arranged ceremony date before giving notice to allow for late changes to the ceremony date and / or venue.

Couples who are having their ceremony outside of the United Kingdom should seek advice from their ceremony coordinator.

 

Ceremonies

Marriage and civil partnership ceremonies can go ahead if the venue is Covid-secure. Non statutory ceremonies (Renewal of Vows and Naming ceremonies) remain suspended.

Government guidance can be viewed at www.gov.uk 

Information on what a ceremony will look in Hartlepool with the current government restrictions can be found through the below links;

Civic Suite ceremonies

Middlegate Room ceremonies

Approved Premises ceremonies

If you would like to check availability please complete an online enquiry form or call 01429 523337

If you have an upcoming ceremony with Hartlepool Registration Service that was booked prior to 23 March 2020 and would prefer to postpone your ceremony to a later date you can do so once free of charge, subsequent changes are subject to a £25 adminstration fee. Changes to ceremonies booked after 23 March 2020 are subject to a £25 administration fee.

If you decide to cancel your ceremony our normal cancellation and refund policy will apply.