COVID-19 information

Hartlepool Registration Service

Last updated - 5 January 2021

Hartlepool Registration Service are following guidance from Government, General Register Office for England and Wales, Public Health England and Hartlepool Borough Council. The latest information can be found at www.gov.uk

The health, safety and wellbeing of the general public and our staff is of the highest importance. In line with Government guidance we request that if you have any of the below symptoms or have been advised to self-isolate you do not attend our office;

  • a high temperature
  • a new continuous cough
  • a loss of, or change to, your sense of smell or taste

Our current service delivery information can be found below. 

 

Copy certificates

Certificates can be ordered online or over the phone with a credit or debit card. The 'in person' ordering service at the Civic Centre has been suspended.

All certificates will be posted, the collection service has been suspended until further notice.

 

Death registration appointments

Death registration appointments are conducted over the telephone. If you require an appointment please complete an appointment request form or call 01429 523337

 

Birth registration appointments

Birth registration appointments are unaffected by the current restrictions, you are able to leave home to attend an appointment at our office. If you require an appointment please complete an appointment request form or call 01429 523337

 

Notice of Marriage / Civil Partnership appointments

Notice appointments are unaffected by the current restrictions, you are able to leave home to attend an appointment at our office. If you require an appointment please complete an appointment request form or call 01429 523337

Notice of intention needs to be given a minimum of 28 days prior to the ceremony date. Although notice can be given 1 year prior to the ceremony we advise that couples wait until 6-8 weeks prior to their arranged ceremony date before giving notice to allow for late changes to the ceremony date and / or venue.

Couples who are having their ceremony outside of the United Kingdom should seek advice from their ceremony coordinator.

 

Ceremonies

While marriage and civil partnership ceremonies can take place under the current restrictions they should only go ahead in exceptional circumstances. Examples of exceptional circumstances are an urgent marriage where one of those getting married is seriously ill and not expected to recover, or is to undergo debilitating treatment or life-changing surgery.

If a ceremony is to go ahead a maximum of 6 people may be in attendance. This number includes the couple but does not include anyone who is working at the ceremony i.e. the registrars.

The current Government guidance on marriage and civil partnership ceremonies can be viewed at www.gov.uk 

Non statutory ceremonies (Renewal of Vows and Naming ceremonies) remain suspended until further notice.

Our ceremony diary remains open at this time. If you would like to check availability please complete an online enquiry form or call 01429 523337

If you have an upcoming ceremony with Hartlepool Registration Service that was booked prior to 23 March 2020 and would prefer to postpone your ceremony to a later date you can do so once free of charge, subsequent changes are subject to a £25 administration fee. Changes to ceremonies booked after 23 March 2020 are subject to a £25 administration fee.

If you decide to cancel your ceremony our normal cancellation and refund policy will apply.