Start

Start is a drug and alcohol support service. It gives treatment and support to help people get well and back on their feet. No matter what advice or level of support you need, it is always free, confidential and without judgement.

Where is Start?

Start is based at Whitby Street. If getting to them is a concern they can also meet individuals at a variety of community settings across Hartlepool. Call or email the team to arrange a meeting.

What treatment does Start offer?

Medical

Medical advice, information and treatment
Help to reduce drug and alcohol use. This is sometimes known as detox
Tests for some infections and viruses.
Vaccinations to protect from some infections and viruses
Free needle exchanges
Life saving kits to help in case of an overdose

Where needed an individual will be allocated a Clinical Support Worker or nurse, who will work to find treatment that works for the individual.

Therapy and guidance

1-2-1 talking therapy
Support groups
Relapse prevention sessions

What additional support does Start offer?

Start also understands that what an individual needs might go further than just treatment. A Recovery Co-ordinator will help work out what support will help the journey to recovery. This includes helping and signposting to support with things like:

Debt
Benefits and advice
Training and employment support
Housing and tenancy support
Accessing wider health support

How do I access treatment?

Drop in to speak to the team:

Whitby Street, Hartlepool, TS24 7AB.

We’re open:

Monday 9am-5pm

Tuesday 9am-7pm

Wednesday 9am-5pm

Thursday 9am-5pm

Friday 9am-5pm

Call the team on:

01429 285000. Our phone lines are open 9am-5pm Monday to Friday

Email:

hellostart@hartlepool.gov.uk

If dropping by the centre is an issue because of accessibility or financial issues please call the team. They will work to find a way that they can help meet individual needs.

For more information, visit their website starthartlepool.co.uk