Hartlepool Information, Advice and Support Service

The SENDIAS Service is still accessible to provide information, advice and support during normal office hours, either by telephone or email.  Unfortunately, we are unable to offer meetings or home visits at this time. 

SUPPORT FOR FAMILIES - COVID-19

Today’s guidance confirms that (unless evidence changes) the notice to modify section 42 will cease on July 31st

Temporary changes to SEND legislation

Since May, as a result of the pandemic, it has been necessary to modify Section 42 of the Children and Families Act 2014 so that local authorities and health commissioners must use their ‘reasonable endeavours’ to secure or arrange the specified special educational/ health care provision in EHC plans. We are committed to removing these flexibilities as soon as possible so that children and young people can receive the support they need to return to school. As such, unless the evidence changes, we will not be issuing further national notices to modify the EHC duties, but will consider whether any such flexibilities may be required locally to respond to outbreaks.

We will also continue to monitor the need for the temporary changes to the law on EHC needs assessments and plans that give local authorities and others who contribute to the relevant processes more flexibility in responding to the demands placed on them by coronavirus (COVID-19). These changes are currently in force until 25 September.

OVERVIEW:

  • Are you worried about your child's educational progress?
  • Does your child, have or may have Special Educational needs and/or a disability? 
  • Is your child in the process of being assessed?

 

WE CAN HELP BY OFFERING PARENTS AND CARERS THE FOLLOWING:

  • Independent support and someone to talk to in complete confidence
  • An explanation of matters concerning special educational needs
  • Information on SEN support in school
  • An explanation of the statutory assessment procedure
  • Details of voluntary organisations
  • Contacts with local support groups

 

WE CAN HELP YOU TO EXPRESS YOUR VIEWS BY:

  • Attending school meeting with you
  • Assisting with letter/report writing
  • Advising on your parental rights
  • Helping you to understand procedures and services

 

WHAT IS THE HARTLEPOOL INFORMATION, ADVICE AND SUPPORT SERVICE

Hartlepool Information, Advice and Support Service plays a key role in promoting positive relationships between parents, children and young people, schools, local authorities (LAs) and others.  This is important in enabling children and young people with SEND to achieve their potential.  Hartlepool Information, Advice and Support Service will provide support in order to ensure that parents of children and young people with SEND are fully informed and involved in their child's education.  Although the Information, Advice and Support Service are part of the LA, it operates independently from The SEND Education Services offering impartial advice, support and information.

 

THE SERVICE OFFERS PARENTS, CARERS, CHILDREN AND YOUNG PEOPLE THE FOLLOWING:

  • Local policy and practice
  • Help to request an Education, Health and Care Plan (In Hartlepool known as the One Plan)
  • Independent Support to support parents', carers, children and young people through the statutory assessment process and transfer of Statements/LDA's to a Education, Health and Care Plan
  • Someone to talk to in complete confidence
  • An explanation of matters concerning SEND
  • Help with filling in forms and expressing views
  • Someone to attend meetings with
  • Information on the Local Offer of Services
  • Information Leaflets about special educational needs and or Disability
  • Information around personalisation and Personal Budgets
  • Law on SEN and disability, health and social care through suitably trained staff
  • Advice for children, young people and parents on gathering, understanding and interpreting information and applying it to their own situation
  • Information on the local authority's processes for resolving disagreements, mediation, it's complaints procedure and means of address

VIDEOS 

You might also find the following pages useful:

Hartlepool Information, Advice and Support Service Policies and Factsheets

Hartlepool Information, Advice and Support Service Young People's Policies and Factsheets

What are Special Educational Needs?

School Procedures for Assessing Special Educational Needs

Assessment of Special Educational Needs

Single Co-ordinated Assessment - Education, Health and Care Plans

Professional Support around Special Educational Needs

Local and Regional Support Groups and Voluntary Organisations

Are you a parent of a child with Autism Spectrum Disorder? 

Information, Advice and Support Services - Annual Report (August 2019) 

 

If you have used Hartlepool Information, Advice and Support Service or are currently being supported by them.  If you could take a few minutes to complete the survey monkey to help us find out what you thought or think about the service and any improvements that can be made. 

https://www.surveymonkey.co.uk/r/HBC18IASS

CONTACT US:

Tracy Liveras

SENDIAS SERVICE

Telephone: 01429 284876 or leave a answer message or a text to: 07776 491662

Email: HARTLEPOOLIASS@hartlepool.gov.uk

Opening Times: Monday to Thursday 8:30am to 5:00pm.  Friday 8:30am to 4:30pm (all year round)

 

 

National Helpline for SENDIASS Telephone Number: 0808 8083555

Contact: Advice and Support (Education and Learning)