Back Street Enforcement

You can report a problem with a back street/alley online, or alternatively telephone the Customer Service Centre on 01429 523333 with as much detail as possible to enable us to investigate.

Problems may include:

Section 46 of the Environmental Protection Act 1990

To combat these problems the Council has introduced a number of measures. The main tool used to tackle back street issues is a Section 46 Notice. This Notice is served to residents who misuse the refuse and recycling service. This can include dumping black bags or other waste in the back street, putting rubbish into recycling containers or putting the bins out for collection too early/too late.

The Notice explains how to use the service correctly and informs residents of their refuse and recycling collection details. If you fail to comply with the Section 46 Notice then you can expect to face a fixed penalty notice of £60. This system was introduced to keep the back streets clean and tidy for residents and ensure easy access for refuse/recycling vehicles and emergency services.