Do you need a licence?
To run a zoo in England, Scotland and Wales you need a licence from your local authority. A zoo is defined as any establishment where wild animals are kept for exhibition to the public for 7 or more days a year.
The licence may include conditions and is subject to fees.
Notify us of your intention to apply
Tell us about a change to your existing licence
Before you apply
You must give us at least two months’ written notice of your intention to apply. This notice must include:
- the location of the zoo
- the types and approximate number of animals to be kept
- arrangements for animal accommodation, maintenance, and welfare
- approximate number and roles of staff
- expected visitor numbers and vehicle parking
- access points to the premises
- how conservation measures will be implemented
You must also:
- publish the notice in one local and one national newspaper
- display a copy of the notice at the proposed zoo site
- make the notice available for inspection at the Council offices
How applications are assessed
We will consider the views of:
- the applicant
- the chief officer in the relevant area
- the appropriate authority - this is either the enforcing authority or relevant authority in whose area the zoo will be situated
- the governing body of any national institution concerned with the operation of zoos
- where part of the zoo is not situated in the area of the local authority with power to grant the licence, a planning authority for the relevant area (other than a county planning authority)
- any person alleging that the zoo would affect the health or safety of people living in the neighbourhood
- anyone stating that the zoo would affect the health or safety of anyone living near it
- any other person whose representations might show grounds on which the authority has a power or duty to refuse to grant a licence
We may refuse an application if:
- animal care, staffing, or management standards are not satisfactory
- the applicant or associated individuals have been convicted of animal cruelty offences
Licence conditions and renewals
- we may attach conditions to the licence, including those directed by the Secretary of State
- licences must be renewed at least six months before expiry (unless otherwise agreed)
- in some cases, we may recommend that a licence is not required due to the small number or type of animals kept
Tacit consent
You must wait for a formal decision before operating. If you haven’t heard from us within a reasonable time, please contact the Licensing Team.
Appeals and complaints
Failed application redress
Please contact us in the first instance.
If your application is refused, you can appeal to the Magistrates’ Court (or the Sheriff in Scotland) within 28 days of receiving the decision.
Licence holder redress
You may appeal against:
- licence conditions or changes
- refusal to approve a licence transfer
- a zoo closure direction
- enforcement action for unmet conditions
Appeals must be made within 28 days of receiving the decision.
Consumer complaint
If you have a complaint about a zoo operator:
- contact them directly first (preferably in writing with proof of delivery)
- if unresolved, contact Citizens Advice (UK) or the UK European Consumer Centre (outside the UK)
Anyone affected by a zoo closure decision may appeal to the Magistrates’ Court (or Sheriff in Scotland) within 28 days.