CORONAVIRUS – Changes to Civic Centre Reception operating arrangements

Published Thursday, 19th March 2020

In the interests of avoiding non-essential social contact, members of the public are asked to please note the following changes to the operation of the Civic Centre Reception until further notice:

From Monday 23 March, the Civic Centre Reception (including the Cash Office) will be operating the following reduced times:




From 23 March onwards


Monday   8.30am to 5pm


Monday   9am to 4.30pm


Tuesday   8.30am to 5pm


Tuesday   9am to 4.30pm


Wednesday   8.30am to 5pm


Wednesday   9am to 4.30pm


Thursday   8.30am to 5pm


Thursday   9am to 4.30pm


Friday   8.30am to 4.30pm


Friday   9am to 4pm

Members of the public are also advised that the Civic Centre Reception will only be in operation to deal with critical enquiries (such as welfare services and homelessness, for example).

If their enquiry is not critical, people are asked to please avoid coming into the Civic Centre Reception and to please use alternative means of contact – e.g. online at or by telephone (main number 01429 266522).

The Council thanks people for their patience and understanding at this most challenging time for all of us.

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