A new Drug and Alcohol Treatment Centre officially opens its doors in Hartlepool this week, welcoming patients, staff and partners into a modern, purpose built space.
A new Drug and Alcohol Treatment Centre officially opens its doors in Hartlepool this week, welcoming patients, staff and partners into a modern, purpose‑built space where high‑quality drug and alcohol treatment will be delivered to give residents the best chance of recovery.
The £3.7 million state‑of‑the‑art facility, funded by Hartlepool Borough Council, located at Whitby Street, and will be home to Hartlepool’s drug and alcohol support service, Start. Construction of the new building began in 2025 using modern methods of construction (MMC) by modular experts, Portakabin. The new building was officially opened by the Chair of the Adult Services and Public Health Committee at Hartlepool Borough Council, Councillor Gary Allen.
The new centre includes:
- 18 consultation and clinical rooms
- A dedicated waiting area
- Multiple meeting rooms
- Modern office space
The opening marks a significant step forward in improving access to specialist treatment in Hartlepool. The centre has been designed to create a calm, safe and welcoming environment for everyone who walks through its doors — whether they are beginning treatment, supporting a loved one, delivering care, or partnering with the service.
Councillor Gary Allen, Chair of the Adult Services and Public Health Committee, said:
“I’m delighted to see the opening of the new Start Drug and Alcohol Treatment Centre. This facility will make a real difference to people in our community who are struggling with drug or alcohol use.
“By bringing a range of specialist support under one roof, the centre will help people access the right care and give them the best possible chance of recovery. It’s not just about treatment, it’s about offering hope, stability and a pathway to a healthier future.
“For individuals and families affected by drugs or alcohol, this centre represents a safe, welcoming place where people can take those first steps toward rebuilding their lives. Today marks an important milestone for Hartlepool, and I’m proud of the partnership work that has made this possible.”
James Pearson, Divisional MD at Portakabin said: “This project is about much more than a new building; it’s about creating a space that genuinely supports the local community at a critical point in their lives. Working closely with Hartlepool Borough Council and the Start team, we’ve delivered a welcoming environment, designed so that everyone who uses it feels supported from the moment they arrive.
By using modern methods of construction, Portakabin was able to respond at speed, delivering high-quality, purpose-built facilities within a short timeframe, helping essential services get up and running when the community needed it most.
We’re proud to work alongside local authorities to provide the right space, at the right time, wherever and however it’s needed.”
Start provides free and confidential treatment and support to help individuals regain control of their lives, whatever level of help they need. If attending the service in person is a challenge, flexible arrangements can be made, with staff able to meet people in various community settings across Hartlepool.
Start provides free and confidential treatment and support to help individuals regain control of their lives, regardless of the level of support required. If accessing the service is a challenge, individuals are encouraged to reach out, as flexible arrangements can be made to meet in various community settings across Hartlepool.
Email: hellostart@hartlepool.gov.uk
Phone: (01429) 285000
Website: www.starthartlepool.co.uk (Opens in new tab)