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  4. Annual complaints, performance and service improvement reports - Previous years

Annual complaints, performance and service improvement reports - Previous years

Below you can download Housing management service annual complaints reports from previous years. For the most current reports, please visit: www.hartlepool.gov.uk/annual-complaints-performance

  • 2024-25 Annual Complaints Performance and Service Improvement Report

    • PDF
    • 1.19MB
    • Download
  • 2024-25 Appendix A Self Assessment Form

    • PDF
    • 549kB
    • Download
  • 2024-25 Governing Body Response

    • PDF
    • 275kB
    • Download
  • 2023-24 Annual Complaints Performance and Service Improvement Report

    • PDF
    • 1.78MB
    • Download
  • 2023-24 Appendix A Self-Assessment Form

    • PDF
    • 674kB
    • Download
  • 2023-24 Governing Body Response

    • PDF
    • 271kB
    • Download
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